Privacy Policy

 Effective Date: 30/07/2023

Thank you for choosing Tiwa Nigeria (“we,” “our,” or “us”). This Privacy Policy is designed to help you understand how we collect, use, share, and safeguard your personal information when you use the Tiwa Nigeria web and mobile application (“App”). By accessing or using the App or web platforms, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the App.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, contact information, and profile details when you create an account, post ads, or communicate with other users through the App.

1.2 Usage Information: We collect information about your interactions with the App, including the ads you view, the searches you conduct, and your interactions with other users. This data helps us improve the App’s functionality and user experience.

1.3 Device Information: We automatically collect certain information about your device, such as your IP address, device type, operating system, and browser information. This helps us diagnose technical issues and provide relevant content.

2. How We Use Your Information

2.1 Provide Services: We use your information to facilitate and process transactions, communicate with you about your account and transactions, and provide customer support.

2.2 Personalization: We may use your information to personalize your experience on the App, such as recommending relevant ads or services based on your preferences.

2.3 Analytics: We analyze user behavior and usage patterns to improve our services, enhance user experience, and optimize content.

2.4 Communication: We may send you service-related notifications, updates, and promotional messages. You can opt out of marketing communications at any time.

3. How We Share Your Information

3.1 With Other Users: Your interactions with other users, such as in-app messaging, involve sharing certain information with them. Be cautious when sharing personal information with others.

3.2 Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services.

3.3 Legal and Safety: We may disclose your information to comply with legal obligations, enforce our policies, protect our rights, privacy, safety, or property, or that of others.

3.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Your Choices

4.1 Account Information: You can update or delete your account information by accessing your account settings in the App.

4.2 Cookies and Tracking: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer.

4.3 Location Information: You can control location tracking by adjusting the settings on your device.

5. Security

We take reasonable measures to safeguard your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

6. Children’s Privacy

The App is not intended for individuals under the age of 15. We do not knowingly collect personal information from children under 15. If you believe we have collected information from a child under 15, please contact us.

7. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy on the App. Continued use of the App after such changes constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@tiwa.ng.

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