Request for Data Deletion — Tiwa Nigeria

At Tiwa Nigeria, we are committed to safeguarding your personal data and upholding your right to privacy. If you no longer wish to retain your information within our systems, we provide a secure and transparent process to permanently delete your personal data.

Please follow the outlined steps below to initiate and complete your data deletion request:

1. 1. Initiate Your Request: Reach out to our support team via WhatsApp at +234-803-689-5649 or email us directly at ads@tiwa.ng. Kindly include relevant details such as your account email or username to help us identify your profile and specify the data you wish to have removed.
2. 2. Identity Verification: In order to protect your privacy, we may request identity verification. This can involve confirming specific account details or providing valid documentation to ensure the request is legitimate and authorized.
3. 3. Processing Your Request: Upon successful verification, our team will promptly begin the deletion process. All associated personal data will be removed from our active databases and platforms in line with global data protection standards.
4. 4. Confirmation of Deletion: Once your data has been deleted, you will receive a confirmation notification via email or WhatsApp. Please note that while your personal data will be erased from our active systems, residual copies may temporarily exist within encrypted backups for disaster recovery and operational integrity.
5. 5. Data We May Retain: This request applies strictly to personal, identifiable information. We may retain anonymized or statistical data that cannot be linked back to you, in line with industry best practices.
6. 6. Legal & Operational Exceptions: In some instances, certain data may be retained to meet legal or regulatory obligations, or for legitimate business interests. However, such data will continue to be handled with strict confidentiality and security.

If you have any questions at any point during this process, or require further assistance, our support team is here to help and will respond promptly to ensure a smooth experience.

Contact Support:
Email: ads@tiwa.ng
WhatsApp: +234-803-689-5649

We appreciate your trust in Tiwa Nigeria and remain dedicated to protecting your data and privacy.