At Tiwa Nigeria, we prioritize data privacy and respect your right to control your personal information. If you wish to have your data removed from our systems, please follow these steps:

1. Submit a Deletion Request: Contact our support team on Whatsapp at +234-08145776818 or write us an email ” at support@tiwa.ng ” requesting the deletion of your data. Please provide the necessary details to identify your account and specify the data you want deleted.

2. Verification: For security, we may need to verify your identity. You might be asked for additional information or documentation to confirm your identity.

3. Data Deletion Process: Once your identity is verified, we’ll start the data deletion process. Your personal data will be removed from our active systems and databases promptly, in line with relevant laws and regulations.

4. Confirmation: Once deletion is complete, we’ll send you a confirmation email or notification. Note that residual copies of your data may remain in our backup systems for a limited period due to routine backup and disaster recovery processes.

5. Retention of Non-Personal Data: Please be aware that this deletion request pertains to personal data only. We may retain non-personal, aggregated, or anonymized data that does not personally identify you and cannot be traced back to you.

6. Legal Obligations and Business Interests: Certain legal obligations or legitimate business interests might require us to retain some data even after deletion. However, such data will be safeguarded in accordance with privacy laws.

If you have any questions or need assistance during the data deletion process, please contact our support team. We appreciate your patience as we work to fulfill your request and may need to communicate with you for verification or clarification purposes.

Thank you for choosing Tiwa Nigeria.